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Access Control, your way: Introducing Our Updated Ticket Scanner App and Camera Scanning
Ensuring a smooth, rapid visitor flow into your auditorium or through your venue gates is one of the most critical components of event management. If your scanning hardware or software feels cumbersome, everything slows down. With that in mind, we have rolled out a comprehensive user interface (UI) refresh for our web-based ticket scanner application,…
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Product Update: SVG Seating Plans, CRM Enhancements, and Gateway Upgrades from June 2026 onwards
Can you believe that we’re already halfway through 2026? We thought we’d take the opportunity to update you on some of the fantastic new functionality and feature enhancements that our development team has been working hard behind the scenes to roll out recently. Many of these updates are shaped directly by feedback from our system…
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Handling HMRC’s Summer 2026 Temporary VAT Reduction with Monad Ticketing
HMRC recently published Revenue and Customs Brief 5 (2026), introducing a temporary reduced rate of VAT (5%) for children’s meals, tickets, and family attractions to support operators over the summer holidays. This temporary rate runs from 25 June to 1 September 2026 inclusive. As a Monad user, here is what you need to know about…
