Discover Monad,
simple, fast, flexible

Our cloud-based ticketing and CRM system can help you maximise sales, understand your customers better and streamline your processes.

“Monad’s willingness to genuinely listen to a client’s needs, and to work together to find solutions is unequalled. Their support (and patience) as we embraced a new ticketing system and CRM for The Dance Space was exceptional.

Putting the power
in your hands

Ticketing and CRM reimagined. The number one challenge we hear from our partners is that they have an ever-increasing workload and an ever-decreasing capacity.

We’re here to help, our intuitive system makes your job easier – whether it’s selling a ticket, setting up a show or diving into your data with our powerful Business Intelligence tools.

Big or small,
we’re here to support your team

Whether you’re a multi-venue organisation or a one (or two) man band, Monad is built to support teams flexibly. Our customisable permissions mean you can control who sees what, making sure that your team can access the functionality and data they need when they need it, and because we’re cloud-based you can do it from anywhere.

Box Office

Classic customer service, sensational sales

Whether it’s general admission or from a gorgeous seating plan, with Monad you can sell tickets, memberships and merchandise your way. Explore how you can customise the checkout flow for your audience.

Marketing

Clever campaigns, driven by data

Our reporting and list tools help you understand your customers better. Find out how you can create segments, run reports or use iIntegrations to push the data to Mailchimp for engaging campaigns.

CRM

Flexible fields, deeper relationships

Collect the data you need with our intuitive, fully customisable form builder. Data security is paramount, with our flexible user permissions you can grant and restrict access to different teams across the organisation.

Fundraising

Guiding you through the donor journey

Process one-off and recurring donations with the same simple interface as your ticket sales. Our out-of-the-box systems allow you to manage Gift Aid, create loyalty schemes and manage prospects and pipelines natively.

Hospitality and Sales

Pipelines and prospects

Our Prospects tool helps you manage your hospitality and sales enquiries. Transition through states, automatically triggering tasks for the team and keep an eye on the pipeline with our flexible reporting.

Administration

Get the data you need, when you need it

Our reporting automation schedules to email, dashboard, S3 bucket or secure link, so whether it’s the accounts team running reconciliations, or the front-of-house team opening the auditorium, your data is there when you need it.