Here for you,
when you need us

Monad’s support and learning team has your back, got a question? Just ask. Email, phone or video call, we’re here for you.

Need help now?

“Monad offers a unique service, providing our customers
with an efficient and easily navigable ticketing and sales platform.”

We’ve got
you covered

UK-based support. Whether it’s email, phone or video call, our team is here to answer your questions.

99.998% uptime. Monad is reliable and secure. You can rely on us, and trust that your system will always be open when you need it.

Free updates and upgrades, always. The 0.002% downtime above is our partners receiving their free updates. You’ll get the latest functionality and enhancements automatically overnight.

Daily backups. If something does go wrong, don’t worry, we’ve got you covered. We take a snapshot of your data every evening, so we can turn back time and fix any problems.