Hospitality and Sales

Make more of the experience with upsells

Whether a commercial organisation or a charity, Monad can help you enhance your customer experience.

Merchandise and Refreshments

Any type of product can be sold through the system, including support for SKUs and inventory taking.

Complementary products can be included in packages for cross-selling. Add a programme or a racecard for collection upon arrival, or pre-order your glass of champagne to enjoy at the interval!

Ticket Scanning

Our native web app helps speed your customers through the door with simple ticket scanning on entry.

Alternatively, for smaller events and courses a ‘register-style’ format might work better, displayed on a tablet you can tap to check people in.

Prospects and Pipelines

Our partners tell us that understanding their funding pipeline is crucial. Whether they’re tracking individual giving, legacies or trust and grant funding, Monad’s prospects tool helps development teams know when any potential income is due.

The system provides clear visibility of the pipeline stages and can trigger tasks to relevant team members as prospects edge closer to conversion.

Integrations

codeREADr

While Monad has a built-in scanning and registration web app, for larger or more complicated events, barcode databases can be synchronised with codeREADr allowing robust and reliable barcode scanning from mobile devices with offline fallback.

Access Card

Access card helps customers get their access requirements recognised at thousands of events, attractions, venues, and locations across the UK and beyond.

Monad users and operators can enter their access card number on their user profile and our integration looks up and assigns relevant customer statuses including start and end dates which you can use to grant access to special discounts, allocations and events.

Yesplan

Yesplan is a planning tool made for and by event organizers. Its extremely visual and user-friendly interface makes it a web-application employees eagerly want to use. Additionally, the software can be adjusted in a flexible way to the specific needs of each organisation.